9 Commandments for Customer Retainership: A Legacy of Sales Wisdom for Business Success

Today as I was preparing to meet up with my client on a business engagement, My Dad dropped in these nuggets for me to keep in mind.

And I thought, these simplified yet enormous takeaways from an 25+ years of sales experience would add value to you!

So here is what Narayana Moorthy remarks on “Customer Retainership”

1. Value your customer and customer requirements promptly and properly

2. Gear Up yourself to meet requirements Technically and Commercially ON TIME!

3. Increase customer value by understanding the critics of the market in a proper manner

4. Try to enhance customer value for regular business in a consistent manner

5. Never think of customer attrition from your clientele

6. Improvise your customer-oriented thinking at all business hours.

7. Focus more on new customer accounts on a periodic basis

8. Support the customer at all odd hours even after the warranty period in this competitive global village

9. Enrich your innovative marketing approach at all corners of the market segments for continuous improvements of business domain.

At the end of the day, Business operates for Customers. Acknowledge that and Expand your Pie.

Hope you found Value :)